What is the return policy?

Any unwanted items must be returned and received by us within 21 days of your delivery date.

Returns & exchanges will gladly be accepted be gladly accepted within the 21 days of your delivery date, you can obtain delivery updates via the tracking number that comes with your confirmation email.

The customer is responsible for the cost of returning items to
Moustache Kids, A prepaid postage label will be issued for your convenience, the cost of the label - when used - will be deducted from the total refund amount  If the label is not used, the full refund will be issued.

  • The condition of the item(s) you wish to return needs to be new, unused, and in its original packaging, with all tags as it was received by you.
  • Original shoe boxes and other packaging containers must also be returned undamaged, and in reasonable condition as these are considered a part of the product.
  • Refunds upon approval in 3-5 Business Days.
  • All pieces in 4PCS, 5PCS, 6PCS, etc, must be present.
  • You will be refunded the amount you paid for; returning an item bought on sale, will be refunded the sale price.
  • Refunds Processed within 72 hours.

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